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We strive to deliver only the best quality products to your doorstep. However, if you are not satisfied with your purchase, please read our Refund & Return Policy below:
1. Returns & Replacements
We accept return requests in the following cases:
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The product was delivered in a damaged or expired condition
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You received the wrong item
To be eligible, you must:
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Report the issue within 3 days of delivery
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Provide supporting evidence (e.g., photo of the damaged product)
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Ensure the product is unused and in original packaging
2. Non-Returnable Items
Due to food safety regulations, we do not accept returns on:
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Opened or used products
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Perishable items like grains, flours, and spices (unless defective)
3. Refund Process
Once your return is approved:
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Refunds will be processed to your original payment method within 7–10 business days
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In case of replacement, the new product will be shipped at no extra cost
4. Cancellation Policy
Orders can be cancelled before shipment only. Once dispatched, orders are non-cancellable unless damaged or incorrect.
5. Contact Us
For any return or refund requests, please contact our support team at:
info@chandradeepfood.com
+91 7903502278 -
